Frequently Asked Questions

What is the delivery lead time when I place an order?

Our average delivery time ranges between 2 to 3 weeks. We try to make the process as expeditious as possible.

We ask for some patience and understanding as all pieces are handcrafted by order. We’ll keep you posted by email when your Love Wave Chair is ready for shipping, with courier and corresponding tracking information.

Please note that these estimated delivery times indicated by KSCC are for guidance purposes only, and are dependent upon courier scheduling, holidays, and weather.

What are your Shipping Policies?

We use FedEx, UPS, Canpar, and Purolator for shipping. We select the courier at time of shipping, based upon best pricing and service available. Currently, we use a subsidized flat shipping rate of $299 for shipping to most Canadian locations. However, a shipping surcharge may apply to some shipments to the Atlantic Provinces, Northern Territories and some other remote areas. We will advise respective customers at time of order if any shipping surcharge is applicable.

Local customers in Calgary and surrounding area, Central and Southern Alberta regions, and Southern B.C. and Saskatchewan can choose to arrange a time for customer pickup at our shop location near Calgary, if so desired, in order to save on shipping charges.

Are all the Love Wave Chairs made in Canada?

Our chairs are all handcrafted by our skilled artisans at our Calgary area shop. In order to ensure quality control, we try our best to source all our components in Canada, whenever possible. Choosing to buy Canadian encourages local spending and stimulates the Canadian economy,

We believe that the quality of the product is the lifeblood of the company. We are passionate about creating high-quality products that are unique, durable, trendy, and that offer amazing function and outstanding value.

What currency are the prices in the Kama Sutra Chair Canada website?

Good news. As our products are created and made in Canada, all the prices displayed in our store are in Canadian dollars.

How to Clean Your Chair?

Simply, dampen a cloth or sponge with warm water and mild soap, and wipe down the surface area of your chair. Wipe dry with a dry cloth.

We use a supreme grade commercial polyurethane fabric to cover the Love Wave Chair as this material provides a wonderful soft feel, excellent durability, water and stain resistance protection, fade resistance, topped off with an eco-friendly leather grain finish.

The best way to keep this premium polyurethane fabric looking its best is cleaning regularly with mild soap and a damp cloth. Do not use abrasive cleaners or bleach.

What is your Warranty?

KSCC warrants the Love Wave Chair to be free of manufacturer defects for the period of two years from the date of purchase. The warranty is not valid in the event of damage arising due to negligence, misuse, accidental or intentional damage, institutional or commercial use, and/or damage or wear due to exposure to extreme sun light, temperature, moisture or humidity.

Is there any Assembly Required?

The Love Wave Chair is easy to assemble, and requires no tools or confusing instructions. Simply twist in the 4 wooden legs via the leg screws into the holes in the bottom of the frame base.